POLICY

SHIPPING

Salty Western ships all orders via the United States Postal Service. Shipping & handling charges are based on the quantity of items purchased.

For all orders, please allow 7 - 14 business days for Salty Western to ship your items. You will receive an email confirmation once your order has been shipped.

For international orders, customers are responsible for all import duties and custom fees within their own country. Salty Western is not able to identify how long any order will take to arrive once it reaches customs in your specific country. 

Once a package leaves the US, it becomes the responsibility of the postal service in the country of destination.  As the customer, if you feel that your local postal system is not reliable, please do not choose shipping that does not include tracking, as we will not be responsible for any package that is lost or stolen during the shipment process that does not have tracking.  The customer assumes all responsibility for any loss, or damage of these items.  For international shipments without tracking, please allow up to 45 days for delivery, however, the average delivery time is between 6-21 days.  If you absolutely need your package by a certain date, please choose the option of Express Mail.  It is the only shipping option that guarantees a specific delivery date.

By placing an order for international shipping, the customer agrees to pay all taxes and customs duties when the package arrives in said country.  Packages that must be processed through customs may take extra time, so please allow for this when trying to estimate a delivery date. Salty Western is not responsible for these additional costs.  Orders will not be refunded for packages that are not accepted by recipient.  

When finalizing your purchase, please be sure to select your preferred method of shipping.  Finally, we cannot control the postal system.  When a package without tracking is en route to a destination, we can not track it down and neither can the postal system.  We ask that you are patient, because your package is on its way.

If you are shopping or making a purchase on our website, you agree to these terms and conditions.

For any other questions and inquiries please email us at taira@saltywestern.com

RETURN POLICY

Salty Western accepts merchandise exchanges within 7 days of you receiving your items. The items must be returned in the same condition you received it in, without use or damage, along with item invoice & in its original packaging.

All customers are responsible for all shipping and handling cost of their purchases & exchanges; these charges are non-refundable.

Returns & Exchanges may be sent to:

Salty Western

59-488 A Pupukea Rd.

Haleiwa, Hi 96712

Please note: When shipping your item back to us, we strongly recommend that you use a delivery confirmation and track your package. Salty Western is not responsible for lost returns.

PRODUCT DISCLAIMER

All of Salty Western products are all one of a kind and may vary in hues of color due to the leather aging on it’s own speed. Salty Western attempts to feature all of its products as accurately as they can; colors, prints & styles are displayed as precise as possible.